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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kerry Hendershot

March 19, 2024

5  out of  5 rating by Kerry Hendershot
"Met with Tammy to review our policies. She was very helpful and was a huge help in upgrading our policies."
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BHS 1995Alumni

March 14, 2024

5  out of  5 rating by BHS 1995Alumni
"I met Mike as a new homeowner in 1999 or 2000. I was a single clueless kid. He was only one that suggested he meet me at my house, introduce himself and shake my hand. That meant something to me then, and means even more now. 25 years and a few houses, a wife, 3 kids and a growing garage of cars later, I still value and trust both Mike and Tammy for my insurance needs."
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Chad Daniels

November 28, 2023

5  out of  5 rating by Chad Daniels
"It was about time for us to shop around prices on insurance until I spoke to Tammy. After our conversation I decided to stay with Mike Gaines State Farm Agency. She was very knowledgeable and super friendly. Tammy thank you for all of your help and being such a positive light. Mike, you have a GREAT ONE!"
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Rani Ramisa

November 1, 2023

5  out of  5 rating by Rani Ramisa
"Understanding premiums, discounts, and coverages can be a lot! This agency made everything simple. I appreciate their family feel and not being all stuffy lol They have definitely been there when we needed them."
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Kalyn Kratzer

October 25, 2023

5  out of  5 rating by Kalyn Kratzer
"We love Miriam. She’s so patient and friendly and always helps us understand our policies."
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Danielle Mahoney

September 28, 2023

5  out of  5 rating by Danielle Mahoney
"Just switched over to this agent and I couldn't be happier. Tammy was so thorough and helpful! Love this place!"
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Brad C.

May 9, 2023

5  out of  5 rating by Brad C.
"Mike Gaines with State Farm did a great job helping me with a roof replacement after a strong storm caused damage. Thanks Mike!!! Brad & Jamie Cummings"
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Steve Richardson

April 18, 2023

5  out of  5 rating by Steve Richardson
"We have been with Mike for about 5 years. I have never had one complaint. Every time, and I mean EVERY time, I have called to ask a question or make a large or small change to a car - Tammy, Sam, Chelsie, and even Mike have been smiling and eager to help. They were amazing talking to our “new drivers” about being safe. You can not go wrong choosing Mike and his team for all of your insurance needs!"
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Thomas Day

April 16, 2023

4  out of  5 rating by Thomas Day
"Checked on roof insurance.told me to call a roofer"
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No Public Information

April 7, 2023

5  out of  5 rating by No Public Information
"I've had insurance with these guys for several years, and never had a complaint. We currently have all of our insurance with them, last summer we found out that we needed a new roof, I called Sam at Mike Gains Insurance, and I had a check in my account in 4 days. Give em a call,I think you'll like them."
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Jason Jonas

March 24, 2023

5  out of  5 rating by Jason Jonas
"I loathe insurance, but we've been with State Farm and Mike Gaines for 10+ years and have zero complaints. Always courteous and helpful when needed."
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Jayson Wolbert

March 11, 2023

5  out of  5 rating by Jayson Wolbert
"Great service. Great people. I can't remember ever seeing Mike without a smile on his face."
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Dean Wiseman

February 11, 2023

5  out of  5 rating by Dean Wiseman
"This location and it's owner and it's worker's are absolutely excellent and they listen to you and they do what you ask and extremely polite. Very knowledgeable and you will find they are there for your everyday needs. Not a better place to do business.'s hard to beat the state farm prices also . I recommend them to my family so that says it all l believe."
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dillon Watts

January 25, 2023

5  out of  5 rating by dillon Watts
"Sam was amazing! Called him up and within 10 mins he had me a new insurance card emailed to me for a new truck I was buying! It’s always so easy to get in contact and they are super responsive! Highly recommend!!"
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Ann O'Neal

January 20, 2023

5  out of  5 rating by Ann O'Neal
"My mailbox was hit by a state farm customer and the insurance company helped me get paperwork done and were very nice. Sam was the agent from Whitehouse that was very helpful. I had no problem getting a check to get the mailbox fixed."
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* “‪Thrifty Nikki‬” Nikki

January 4, 2023

5  out of  5 rating by * “‪Thrifty Nikki‬” Nikki
"I've been with this company for a few years now, always had great service. Today Sam went above and beyound for me. So grateful!"
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Chadd Watkins

December 14, 2022

5  out of  5 rating by Chadd Watkins
"Always a great experience"
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Joshua Adkins

November 28, 2022

5  out of  5 rating by Joshua Adkins
"Sam here is the best! He has helped up with auto and home insurance. If he is not able to get with you he will definitely call you back. Highly recommend!"
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Chelsea Dixon

November 23, 2022

5  out of  5 rating by Chelsea Dixon
"Sam helped me in a sticky situation and I am very thankful!"
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Beth Guarienti

November 11, 2022

5  out of  5 rating by Beth Guarienti
"We are moving soon to the White House area and chose Mike Gaines State Farm Agency for our insurance needs. After being with our wonderful State Farm agent in Illinois for 25+ years it’s bittersweet to select ‘new’ (everything)! But Mike’s staff was so friendly and welcoming especially Tammy who spent an hour with my husband and me going over our coverage and explaining the differences in state requirements as well as guidance in policy enhancements without pressure. She was so nice and knowledgeable! Thank you for making us feel welcome to the community."
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doris barnett

November 10, 2022

5  out of  5 rating by doris barnett
"Top of the line insurance. Very happy with the service I got from Sam."
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Carol Hanley

October 11, 2022

5  out of  5 rating by Carol Hanley
"I have been a State Farm customer for 39 years and have all my policies through them. I have always had wonderful customer service and never had any issues with any claims I have had over the years. I am very well satisfied with them and can not see me ever changing companies in the future."
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Franklin Garcia

October 7, 2022

5  out of  5 rating by Franklin Garcia
"I have been using this Agent for the past 22 years. To me this Agency is the best. My cars, homes and life insurances is and always will be with State Farm Insurance."
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derrick Reeves

October 6, 2022

5  out of  5 rating by derrick Reeves
"Great help by Miriam and the associates at Mile gains!!"
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Sue Chen

September 30, 2022

5  out of  5 rating by Sue Chen
"This is my second year with this State Farm. Everything is good. They are responsive and always providing great services!"