State Farm® Insurance Agent Mike Gaines
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Destin Graham
June 13, 2025
"Great customer service, these folks always take care of any issues in a timely and professional manner. Thank you Jaylene Brown! We look forward to working with them in the years to come."
Arthur Powers
May 20, 2025
"What an amazing office. David, Juliana, and Jaylene are top notch. Would highly recommend this office"
"Thank you Authur for your comments, we have an amazing team, and I am glad you had the pleasure of meeting with some of them. If we can ever be of help in the future, please let us know. Mike"
Tammy Lamberth
May 7, 2025
"Always willing to help us with the best possible coverage for our needs"
"Tammy, thank you so much for your kind words! We're thrilled to hear that you feel supported in finding the best coverage for your needs. Our team is always here to assist you, and we appreciate your trust in us. If you have any questions or need further assistance, please don't hesitate to reach out!"
Gregory Johnson
March 27, 2025
"Miriam was very helpful,and professional during our annual review meeting. She was able to answer all our questions, and help with any concerns."
Amanda Graves
March 5, 2025
"I was a customer of Mike Gaines State Farm office for about 12-13 years before changing to a different agent last year. I was fed up with not receiving the quality of service I had received when I first became a customer. I even tried to go to the office to discuss my frustrations with Mike, and he passed me off to someone else and left. I did not feel he cared anymore for my business, so I switched to someone else who will talk to me and listen when I have concerns."
"Amanda, I am sorry the experience you felt that caused to transfer your policies due to lack of service from my office. I pride myself and team in providing exceptional customer experience even if I am not directly involved with your transaction. I do not take any of my clients for granted regardless of the length of service they have with us. If you would like to speak with me directly you can always set an appointment with me, and I will take the time to see you to discuss any concerns you might have. "
Doug Hall
January 14, 2025
"Great value , service . Nice people!"
"Thank you, Doug, for the five-star review! I am thrilled you enjoyed working with the team and were happy with our services. If you have questions, please don’t hesitate to reach out."
BHS 1995Alumni
March 14, 2024
"I met Mike as a new homeowner in 1999 or 2000. I was a single clueless kid. He was only one that suggested he meet me at my house, introduce himself and shake my hand. That meant something to me then, and means even more now. 25 years and a few houses, a wife, 3 kids and a growing garage of cars later, I still value and trust both Mike and Tammy for my insurance needs."
Rani Ramisa
November 1, 2023
"Understanding premiums, discounts, and coverages can be a lot! This agency made everything simple. I appreciate their family feel and not being all stuffy lol They have definitely been there when we needed them."
"Hi Rani, we're so happy that the Mike Gaines State Farm office was able to help you with your insurance plans. We're so glad you like being a part of our office- we agree it is like a family. Call, stop by or text our office for any additional needs. "
Danielle Mahoney
September 28, 2023
"Just switched over to this agent and I couldn't be happier. Tammy was so thorough and helpful! Love this place!"
"Hi Kristin - Thank you so much for your 5-star review. We are so happy that Tammy was able to help you out with your new insurance plan at Mike Gaines State Farm in White House! Let us know if you need anything going forward! "
Steve Richardson
April 18, 2023
"We have been with Mike for about 5 years. I have never had one complaint. Every time, and I mean EVERY time, I have called to ask a question or make a large or small change to a car - Tammy, Sam, Chelsie, and even Mike have been smiling and eager to help. They were amazing talking to our “new drivers” about being safe. You can not go wrong choosing Mike and his team for all of your insurance needs!"
"Hey Steve, thank you for your continued support of our business! We are so happy to have customers like you! Our team LOVES working with the community, especially since it's so near to our hearts. We are so glad that you have been with us for years, and hope that we can continue to make you happy in the coming years as well! Thanks again for your kind words, and feel free to let us know if you ever need anything else!"
No Public Information
April 7, 2023
"I've had insurance with these guys for several years, and never had a complaint. We currently have all of our insurance with them, last summer we found out that we needed a new roof, I called Sam at Mike Gains Insurance, and I had a check in my account in 4 days. Give em a call,I think you'll like them."
"Hi there! Thank you so much for your kind words. We are so happy that our insurance services have been so helpful for you over the last few years - and are thankful for your recommendation! Don't hesitate to call us or stop by if you ever need ANYTHING else!"
Jayson Wolbert
March 11, 2023
"Great service. Great people. I can't remember ever seeing Mike without a smile on his face."
"Thank you for your positive review, Jayson! We're happy to hear that you received great service from our team, and Mike always loves to put a smile on his customer's faces!"
